5.0 based on 154 reviews on

Air Source Heat Pump Installation Service Dorset

We are trusted air source heat pump installers for customers throughout Dorset, helping them to save on fuel bills and heat their property more efficiently.

Welcome to Cinergi - ASHP Installers in Dorset

Dorset boasts a stunning natural landscape with rolling hills, tranquil beaches, and winding rivers. Combined with its countless historical and cultural places of interest, it really has got it all. Highlights include Corfe Castle and Durdle Door, the spectacular highlight of the Jurassic Coast. With so much to see and do in Dorset, it’s little wonder why it’s one of England’s most popular holiday destinations.

Dorset is also becoming more popular as a place to live. The population grew 4% to almost 380,000 in the 10 years up to 2011, with people flocking to the coast in search of a better quality of life. This has contributed to an increase in energy consumption, which Dorset Council has committed to tackling as part of its Climate and Ecological Emergency Strategy.

If you are a resident or business owner in Dorset and are looking to make your energy bills more affordable, Cinergi can help. We specialise in a range of renewable energy alternatives such as air-source heat pumps, ground-source heat pumps and solar panels. To book a detailed assessment of your home or business premises, please contact us today.

What is an air source heat pump?

Heat pumps have been a credible source of heating and hot water production for several years now, but have only recently gained popularity in the world of domestic heating. This is partly because of the continuous development in technology but also the rapid increase in energy costs and changes in government policy.

Ever-rising energy bills have led to an increase in fuel poverty, which the government has addressed by offering a number of grants, most recently the new Boiler upgrade scheme (BUS).

This improvement in technology and greater affordability means that air source heat pumps are now a viable choice for many more customers in Wiltshire.

Both types operate on the same principle, but as the name suggests, energy is sourced either from the air or ground. The pumps extract heat energy and use it to provide heating and hot water to homes and businesses. They can work with traditional radiators, underfloor heating and also provide cooling in a similar way to air conditioning (in certain circumstances).

That is very much the short story! For more detailed information on how air source heat pumps work, see our FAQs page. There are other types of heat pumps (such as water source heat pumps), but these are far less common.

Our Reviews

We delight customers with energy-efficient solutions, reducing carbon footprints and cutting energy bills. Read our reviews to see for yourself:

Areas we serve

Efficient and trusted air source heat pump installers in Wiltshire and Dorset. Save on bills with free site surveys and quotes. Contact Cinergi today.

What are the benefits of air source heat pumps in Dorset?

We make renewables Simple

We make renewables Simple

No jargon. No pressure. Just clear, honest advice that helps you understand your options and feel confident in every decision.

We know our stuff

We know our stuff

We’re highly accredited and have decades of experience. We design systems using proven technology, trusted manufacturers and the latest innovations to future-proof your home and maximise efficiency.

We Design Around You 

Every home and business is different. We take the time to understand your energy use, goals, and budget to create tailored recommendations in your best interest, not ours.

We go the extra mile

We treat every property as if it were our own, with genuine care, attention to detail, and ongoing support you can rely on. 

Is there a government grant for air source heat pumps?

The Green Deal and The Domestic Renewable Heat Incentive Scheme (DRHI) are now closed and have been replaced by the Boiler Upgrade Scheme (BUS). The BUS provides grants of up to £7,500 to incentivise home and small non-domestic property owners to replace fossil fuel heating with low-carbon alternatives, including heat pumps and biomass boilers. 

Renewable heating systems commissioned on or after 1 April 2022 may be eligible. The closing date for applications is 31 December 2027. See if you are eligible for a BUS grant here.

air source heat pump installers in dorset

What is the Cinergi ASHP Installation process?

  • Register your interest by clicking one of the ‘Book your Survey Now’ buttons or calling us on 0800 321 3142.
  • A member of our team will call you to discuss your current installation and any requirements you may have and to answer any questions at a time that suits you.
  • If you would like to proceed with a site survey and formal proposal, then we will proceed to arrange a date and time for one of our team to attend. The survey takes no more than an hour, during which we will measure each room in your property and take any additional information that we need to undertake the detailed heat loss calculations (this will include window dimensions, window type, floor type, type and thickness of loft insulation etc.)
  • Once we have all the information we require from your property, we will carry out detailed heat loss calculations and select the heat pump that is best suited to you and your property’s needs. This information will be compiled, along with the quotation, and returned to you approximately 3 days from the time of the survey.
  • If we haven’t already heard from you, a member of the team will call a week or so after sending your design information pack to answer any questions you may have. If you choose to proceed with the proposal, then we will arrange for a suitable time and date for the installation to take place (installation usually takes between 3-5 days, depending on the amount of work/adaptions required to the property).
  • Once the installation is complete, a member of our team will provide training on how to operate the new system and make you aware of any maintenance requirements. A detailed handover pack will be provided.
  • Aftercare – we appreciate that installing an air source heat pump may be a daunting prospect and, as such, offer a full aftercare service on all of our installations. Please do not hesitate to call us if you have any questions once your system has been installed. We are based locally in The New Forest, Hampshire, and we are here to help.

Cinergi is a trusted installer to 1,000's of customers in Dorset

Cinergi specialises in renewable technologies for both domestic and commercial buildings throughout Dorset. We’re the number one choice of thousands of customers thanks to our experience, expertise, faultless customer service and reliability.

  • Cinergi has been installing boilers for over 40 years, and in recent years we have become experts in renewable technologies for both domestic and commercial buildings. It’s our all-around knowledge and extensive experience that makes us the experts on how best to heat your property.
  • We are unique in that we are accredited and certified to install gas, LPG and oil boilers, as well as air source heat pumps. As such, we are in a unique position to offer advice on the best heating solution for your individual circumstances. Want a price for an air source heat pump and a replacement oil boiler? No problem. We can provide you with costs for all of your options.
  • We are local! We are based just inside the New Forest, about 15 minutes from Southampton.
  • All of our air source heat pump installations are undertaken by trusted, fully-trained in-house engineers. This means that we can closely monitor the level of workmanship and customer service and ensure it meets our high standards.
  • We have excellent professional accreditations and are members of the Renewable Energy Consumer Code (RECC), guaranteeing quality service and consumer protection.
  • We care about our work – we are a family-run, customer focussed business and are always on hand to help.

5.0 based on 154 reviews on

In Dorset? Call us to chat about your Air Source Heat Pump requirements

No two properties are completely alike, so no two heating jobs are alike either.

We treat each project uniquely and undertake a detailed assessment of your property as well as taking time to understand your needs. You can rely on us for completely impartial advice on the most affordable and energy-efficient solution to keep your home warm.

Along with air source heat pumps, we are experts in other renewable heating solutions, including ground source heat pumps and solar panels. Our business began over 40 years ago, so we also specialise in traditional heating solutions, like gas, oil and LPG boilers.

If you have an upcoming project, you can get in touch with us at 0800 321 3142, or alternatively, click the button below to arrange a callback from one of our team at a time that suits you.

Send us an enquiry

Complete the below form and we’ll get back to you as soon as possible.