Air Source Heat Pump Installation Service

If you live in Christchurch (BH23), Dorset, and want to cut your energy bills and futureproof your property, Cinergi can help. We are local experts in residential and commercial renewable heating.

Why Choose Cinergi for Air Source Heat Pump Installation

50 Years of Experience: We are trusted experts with over 50 years of successful experience in heating homes.
MCS Certified: Our work adheres to the highest industry standards, ensuring quality and eligibility for grants.
Honest, Expert Advice: You receive tailored, impartial advice on how best to heat your property based on our extensive knowledge.
Quality Workmanship: We guarantee high standards in every installation and take pride in the results of our work.
Extensive Service Area: We serve homes and businesses across a wide area, including Hampshire, Dorset, West Sussex, Wiltshire, Surrey, Oxfordshire, and Berkshire, and our engineers are willing to travel further afield.
Dedication to Service: We are a family-run business dedicated to exceptional customer service, evidenced by our outstanding customer reviews.

Welcome to Cinergi - ASHP installers in Christchurch

Christchurch, located to the south of England, is a county filled with rich history and natural beauty. It is a wonderful place to visit for outdoor enthusiasts or anyone looking for a bit of tranquility.

Christchurch is also looking to preserve its natural wonders and is committed to a more environmentally friendly future. The County Council declared a Climate Emergency in 2019 and has since been working towards its goal of being carbon neutral by 2050. The action plan has ongoing ideas to introduce more electric vehicles, improve travel, reduce energy consumption and improve waste management.

At Cinergi, we are supporting Christchurch on its journey to a greener future by providing efficient and sustainable energy solutions. Whether you’re looking for air source heat pumps, solar panels or electric vehicle charging stations, our team of experts will advise you on the most cost-effective and efficient way to get your energy. Ultimately, we want to help you reduce your environmental impact while enjoying clean energy in a more cost-effective way.

We are helping homeowners and local businesses in Christchurch and the surrounding areas.

Both types operate on the same principle, but as the name suggests, energy is sourced either from the air or ground. The pumps extract heat energy and use it to provide heating and hot water to homes and businesses. They can work with traditional radiators, underfloor heating and also provide cooling in a similar way to air conditioning (in certain circumstances).

That is very much the short story! For more detailed information on how air source heat pumps work, see our FAQs page. There are other types of heat pumps (such as water source heat pumps), but these are far less common.

What are the Benefits of Air Source Heat Pump Installation in Christchurch?

Reliable in Extreme Conditions

It’s a myth that heat pumps don’t work in the cold. Heat pumps reliably keep your home cosy and warm, even when it’s freezing outside. Our heat pumps perform efficiently even at temperatures as low as -20°C, making them ideal for any British weather.

Reduced Energy Bills and Energy Efficiency

Installing an air-source heat pump can reduce your heating bills. Typically, you see the biggest savings when you replace oil, LPG (commonly used in more rural areas of Christchurch), electric, or old/inefficient natural gas boilers. Heat pumps are 4 times more efficient than a modern gas boiler. The efficiency of these units makes them a cost-effective alternative to fuel combustion.

Reduced Carbon Emissions

Air-source heat pumps don’t burn fossil fuels; they use electricity. As a result, switching to a heat pump cuts the carbon your home generates, especially when you use a ‘green’ energy tariff. According to the Energy Saving Trust, switching from an older gas boiler to a heat pump in a typical UK home can reduce carbon emissions by about 2.9 tonnes of CO₂ per year, and switching from a modern, efficient gas boiler can still yield meaningful emissions reductions.

Minimal Maintenance and Peak Performance

A heat pump needs servicing every 12 months to ensure it runs correctly and maintains its guarantee. This process is simple, unlike the more complex service a gas or oil boiler requires. Our heat pumps all offer remote monitoring, so we can identify and sometimes resolve issues remotely before they become problems.

Easier To Install

Air-source heat pumps are easier to install than ground-source heat pumps and cause less disturbance to the home. Installation usually takes between 3 and 5 days, but this depends on factors such as the position and pipework required in your home, and any requirements for upgraded radiators.

Government Grants for Heat Pump Installation in Christchurch

The Boiler Upgrade Scheme (BUS) is available until April 2028. It provides grants of £7,500 to incentivise homeowners and small non-domestic property owners to replace fossil fuel heating with low-carbon alternatives, including heat pumps. The closing date for applications is 31 December 2027. See if you are eligible for a BUS grant here.

Heat Pump Installation Service, Christchurch

Site Survey & Data Gathering

We offer an initial quote based on information about your home that you provide. Then, we’ll visit you to conduct a full heat-loss survey. This is essential to provide an accurate final quote and to give us all the information we need to design the ideal system for your home. The survey takes around an hour. We measure each room and gather important data for detailed heat loss calculations, including:

- Window dimensions and type
- Floor type
- Type and thickness of all insulation in walls, floor, loft and the actual fabric of the house
- We measure the output of existing radiators /underfloor heating and calculate if any need upgrading.

Design and Proposal

Around 2-3 days after your survey, we’ll provide a bespoke design and proposal. We’re happy to talk you through our recommendations if you’d like, and we’re always on hand to answer any of your questions.

Installation

Scheduling: When you proceed with your proposal, we will arrange a suitable date for the installation.
Installation works: Installation usually takes 3-5 days, depending on the scope of work. We pride ourselves on providing a stress-free experience, which means you can expect our friendly experts to treat you and your property with the utmost care and respect, leaving the work area completely tidy. We believe in keeping you fully informed, providing updates on necessary service interruptions, such as when your water may need to be temporarily turned off. Furthermore, for installations during the colder months, we provide portable heaters on loan to keep your home comfortable throughout the process.
System Handover: When we commission your heat pump, we’ll set your system to work efficiently for your home, so you’re ready to go straight away. We’ll provide you with a comprehensive handover pack and talk you through your system. If ever you need any support, we’re just a phone call away.

Aftercare and Support

Full Service: We offer full aftercare and service plans for your air source heat pump.
Local Support: We’re based in Southampton, and our team is readily available to help with any questions after your system has been installed.

Let’s Discuss Your Christchurch Air Source Heat Pump Installation Project

We understand that no two jobs are alike, which is why we offer a bespoke design and proposal for each project.

If you have an upcoming project, you can get in touch with us at 0238 168 0215, or click the button below to arrange a callback from one of our team at a time that suits you.

Get a Quote

FAQs About Heat Pumps

How Do I Choose the Right Heat Pump for my Home?

While we encourage you to do your own research, we’ll advise what size heat pump would be best for your home and explain why. First, we can offer one or two options, along with estimated costs based on the information you provide us about your home and energy usage. Next, we provide a free survey visit that assesses your home’s heat loss so that we can calculate the size of heat pump you need. We’ll take into account your energy needs, insulation, and building materials and existing heat emitters like radiators and underfloor heating.

How Quickly Can You Install a Heat Pump?

Your air-source heat pump could be installed in as little as 3 weeks from the point of enquiry. During this time we will survey, design, and get the BUS grant approval (where eligible) before starting installation. It takes 3-5 days to install your heat pump after all the other steps are complete.

How Long Does a Heat Pump Last, and How Long Does the Warranty Cover It?

A well-maintained heat pump lasts 15 to 20 years or even longer. This outlasts a conventional boiler, making it a sound investment in the long run. Manufacturers usually provide a warranty on the main compressor unit that covers 5 to 7 years, but some now offer up to 10 years of cover. Always check the manufacturer’s specific terms and ensure you keep up with regular maintenance.

Do Heat Pumps Operate Effectively Throughout the Year?

Yes, they operate effectively year-round. Heat pumps extract heat from the air or ground even when the outside temperature drops. Modern units use technology (Smart Defrost Cycles, Inverter Technology) to maintain efficiency even in freezing conditions. They work best when set to provide steady background heating, rather than cycling on and off like a boiler.

Which Properties Do Heat Pumps not Suit?

Heat pumps are now suitable for almost all properties, provided you have the space for the outdoor unit, which can be placed up to 20m away, although they are most efficient when positioned directly on the external wall. The hot water cylinder can fit in an airing cupboard or even horizontally in the loft. Furthermore, homes in conservation areas or listed properties may require planning permission before you install a heat pump.

Why Do Some People Object to Heat Pumps?

Some people object to heat pumps because they can be more expensive to install than gas boilers. However, you do benefit from more efficiency with a heat pump. Heat pumps are up to 4 times more efficient than a modern gas boiler. It is essential to understand that the misconceptions some heat pumps have faced are primarily due to poor installations and a misunderstanding of how they operate compared to boilers. They must be correctly sized to achieve system balance and work using a low-flow temperature design, which ensures a consistent, warm environment. Treating a heat pump like a gas boiler, turning it on and off for quick, hot bursts, will prevent it from working effectively and shorten its lifespan.

What is a Heat Pump?

Heat pumps have been a credible source of heating and hot water production for several years now, but have only recently gained popularity in the world of domestic heating. This is partly because of the continuous development in technology but also the rapid increase in energy costs and changes in government policy.

Ever-rising energy bills have led to an increase in fuel poverty, which the government has addressed by offering a number of grants, most recently the new Boiler upgrade scheme (BUS).

This improvement in technology and greater affordability means that air source heat pumps are now a viable choice for many more customers in Hampshire.

Get in touch

Please call, email or complete our contact form. We will soon get back to you and provide friendly advice:

Our Reviews

We delight customers with energy-efficient solutions, reducing carbon footprints and cutting energy bills. Read our reviews to see for yourself:

Areas we serve

Efficient and trusted air source heat pump installers in Wiltshire and Dorset. Save on bills with free site surveys and quotes. Contact Cinergi today.

What is the Cinergi ASHP Installation process?

Register your interest by clicking one of the ‘Book your Survey Now’ buttons or calling us on 0800 321 3142.
A member of our team will call you to discuss your current installation and any requirements you may have and to answer any questions at a time that suits you.
If you would like to proceed with a site survey and formal proposal, then we will proceed to arrange a date and time for one of our team to attend. The survey takes no more than an hour, during which we will measure each room in your property and take any additional information that we need to undertake the detailed heat loss calculations (this will include window dimensions, window type, floor type, type and thickness of loft insulation etc.)
Once we have all the information we require from your property, we will carry out detailed heat loss calculations and select the heat pump that is best suited to you and your property’s needs. This information will be compiled, along with the quotation, and returned to you approximately 3 days from the time of the survey.
If we haven’t already heard from you, a member of the team will call a week or so after sending your design information pack to answer any questions you may have. If you choose to proceed with the proposal, then we will arrange for a suitable time and date for the installation to take place (installation usually takes between 3-5 days, depending on the amount of work/adaptions required to the property).
Once the installation is complete, a member of our team will provide training on how to operate the new system and make you aware of any maintenance requirements. A detailed handover pack will be provided.
Aftercare – we appreciate that installing an air source heat pump may be a daunting prospect and, as such, offer a full aftercare service on all of our installations. Please do not hesitate to call us if you have any questions once your system has been installed. We are based locally in The New Forest, Hampshire, and we are here to help.

Cinergi is a trusted installer to 1,000's of customers in Christchurch

Cinergi specialises in renewable technologies for both domestic and commercial buildings throughout Christchurch. We’re the number one choice of thousands of customers in Christchurch thanks to our experience, expertise, faultless customer service and reliability.

Cinergi has been installing boilers for over 40 years, and in recent years we have become experts in renewable technologies for both domestic and commercial buildings. It’s our all-around knowledge and extensive experience that makes us the experts on how best to heat your property.
We are unique in that we are accredited and certified to install gas, LPG and oil boilers, as well as air source heat pumps. As such, we are in a unique position to offer advice on the best heating solution for your individual circumstances. Want a price for an air source heat pump and a replacement oil boiler? No problem. We can provide you with costs for all of your options.
We are local! We are based just inside the New Forest, about 15 minutes from Southampton.
All of our air source heat pump installations are undertaken by trusted, fully-trained in-house engineers. This means that we can closely monitor the level of workmanship and customer service and ensure it meets our high standards.
We have excellent professional accreditations and are members of the Renewable Energy Consumer Code (RECC), guaranteeing quality service and consumer protection.
We care about our work – we are a family-run, customer focussed business and are always on hand to help.

Let’s Discuss Your Christchurch Air Source Heat Pump Installation Project

We understand that no two jobs are alike, which is why we treat each project differently.

If you have an upcoming project, you can get in touch with us at 0238 168 0215, or click the button below to arrange a callback from one of our team at a time that suits you.

Why Choose Cinergi? Your Local Experts

50+ Years of Local Expertise: With over 50 years of expertise in heating homes and businesses, Cinergi is the expert when it comes to advising you on your best renewable heating solution.
Unbiased Advice for Your Peace of Mind: We are unique in that we are MCS-accredited and certified to install air source and ground-source heat pumps. This means we offer honest, unbiased advice to find the exact right system for your individual circumstances. Want a price for an air source heat pump and a replacement oil boiler? Get competitive pricing on all your options.
Skilled In-house Team: All installations are handled by our trusted, in-house engineers.
Honest, Expert Advice: You receive impartial advice and the benefit of our extensive knowledge, made to the best way to heat your property.
Quality Workmanship: We guarantee high standards in every installation and take pride in the results of our work.
Dedication to Service: We are a family-run business dedicated to exceptional customer service, evidenced by our outstanding customer reviews.

How Do I Choose the Right Heat Pump for my Home?

Choosing the right heat pump is a professional process guided by our expertise, beginning with a mandatory heat load calculation that assesses your home's energy needs, insulation, and climate factors to ensure correct sizing and efficiency. While homeowners can consider the pros and cons of system types, we’ll never install a requested unit. Instead, we’ll provide a professional recommendation based on the calculated needs, factoring in efficiency ratings, climate suitability, and if a ducted or ductless system is appropriate for your home's setup.

How Quickly Can You Install a Heat Pump?

Installation times vary depending on the type of pump and the complexity of your property. From the point of enquiry, your air source heat pump could be installed in as little as 3 weeks. (subject to availability) We need time to survey, design, and get the BUS grant approved before starting installation (3-5 days). People wait until their gas boiler is completely dead in winter before considering replacements, and then want something installed the next day. You could get a gas boiler and be locked into fossil fuels for another decade, or you'd have to wait several weeks without heating or hot water for a heat pump.

How Long Does a Heat Pump Last, and How Long Does the Warranty Cover It?

A well-maintained heat pump lasts 15 to 20 years or even longer. This outlasts a conventional boiler, making it a sound investment in the long run. Manufacturers usually provide a warranty on the main compressor unit that covers 5 to 7 years, but some now offer up to 10 years of cover. Always check the manufacturer's specific terms and ensure you keep up with regular maintenance.

Do Heat Pumps Operate Effectively Throughout the Year?

Which Properties Do Heat Pumps not Suit?

Why Do Some People Object to Heat Pumps?

People sometimes object to heat pumps because they can be more expensive to install than a gas boiler. However, you do benefit from much more efficiency with a heat pump. Heat pumps are up to 4 times more efficient than a modern gas boiler. It is essential to understand that the bad reputation some heat pumps have received is primarily due to poor installations and a misunderstanding of how they operate compared to a boiler. They must be correctly sized to achieve system balance and work using a low-flow temperature design, which ensures a consistent, warm environment. Treating a heat pump like a gas boiler, turning it on and off for quick, hot bursts, will prevent it from working effectively and shorten its lifespan.