Air Source Heat Pump Installation Service in Newbury

With over 40 years experience in heating homes and businesses in and around the Newbury and the Berkshire Area, Cinergi is your perfect choice to quote and supply your new Air Source Heat Pump.
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 What is a Heat Pump?

Heat pumps have been used as a domestic heating solution for many years, but have only recently become popular within Newbury. This can be attributed to increased increased government backing through grants like Green Deal and the Renewable Heat Incentive (RHI) and the continuous advancement in technology. With these grants, you can update your heating at no cost, but we’ll get into that later.

There are two main kinds of air source heat pump:

– Air source

– Ground Source

Basically, both types operate on the same technique, but what makes them different is where they get their energy from. These are the most popular types, but there are other types of heat pump such as water source.

What are the Benefits of Air Source Heat Pumps?


Reduced Fuel Bills

Installing an air source heat pump could lower your heating energy bills, depending on your current system. Normally, the biggest savings are observed when replacing oil,  LPG (popular in more rural areas of Newbury), electric, or old/ineffective natural gas boilers.


Reduced Carbon Emissions

Air Source Heat Pumps are powered solely by electricity and do not use fossil fuels. Thus, changing to an air source heat pump can considerably reduce your residence’s carbon emissions, particularly when coupled with a ‘green’ energy tariff.


Minimal Maintenance

To make sure that the heat pump is operating properly, at maximum efficiency, and to keep up the relevant guarantees, an inspection is needed every year. This is quite different from a gas or oil boiler service which is more troublesome.


Easier To Install

Compared to ground source heat pumps, Air Source Heat Pumps can be installed easily, and are less disruptive to the occupiers. A typical installation usually takes between 2 to 5 days, depending on the adaptions required to the property and  amount of work.

What is RHI?

The Renewable Heat Incentive (RHI) is a government scheme that provides payments for the generation of heat from renewable energy sources – Air Source Heat Pumps being one of these. Payments are calculated by the heat generation output of the installation which is either taken from your EPC (Energy Performance Certificate) or metered via an MID approved heat meter.

RHI is not capped financially, but has an energy cape of 20,000kWh for Air Source Heat Pumps, and 30,000kWh for Ground Source Heat Pumps.

 Air Source Heat Pump Example (maximum):

  • Energy rating on EPC: 20,000kWh
  • SCOP of heat pump:   3.85
  • RHI payments per year: £1,606.00
  • Total RHI over 7 years (CPI linked at 2.3%): £12,050.85


GroundSource Heat Pump Example (maximum):

  • Energy rating on EPC: 30,000kWh
  • SCOP of heat pump:   3.85
  • RHI payments per year: £2,410.00
  • Total RHI over 7 years (CPI linked at 2.3%): £18,076.28

    What is the Process?


    1. If you are interested call us on 0800 321 3142 or register by clicking one of the ‘Book your Survey Now’ buttons. 

    2. One of our team members will call you to discuss your current installation, any needs you may have, and to answer all your questions, at a time of your choosing.

    3. If you would like to go on with a formal proposal and site survey we will organise a date and time for one of our team to attend. The survey takes approximately an hour, during which we will measure each room in your residence and collect any additional information required to make the detailed heat loss calculations (this will include, the type and thickness of loft insulation, floor type, window dimensions, window type, etc).

    4. When we have all of the information we need from your home, we will carry out the detailed heat loss calculations, and pick the heat pump suitable to you and your residence’s needs. This information will be put together, along with the quotation, and given back to you in about 3 days survey.

    5. If we haven’t talked with you yet, a team member will get in touch a week or so after sending your design information pack to respond to answer any queries you may have. If you decide to go ahead with the proposal then we will arrange for a suitable installation time and date (installation usually takes between 3 and 5 days, based on the amount of adaptions/work required to the property).

    6. After the the installation is done, a member of our team will offer training on how to operate the new system, and inform you of any relevant maintenance requirements. You will be provided with a handover pack with details of all the necessary information on your system.

    7. Aftercare – we understand that setting up an air source heat pump may be difficult prospect and therefore, provide a full aftercare service on all of our installations. Please do not hesitate to call us if you have any questions after your system has been installed – we are located in The New Forest, Southampton – we are here to solve any issues you may have.

      Why Choose Cinergi?


      1. With more than 4 decades of experience in heating businesses and homes in the Newbury area, Cinergi are specialists at helping you choose the best options for your unique needs.

      2. What makes us stand out is that we are professionally-accredited to install Gas, LPG & Oil boilers, as well as air source heat pumps. Hence, we are in a unique position to provide advice on the ideal heating solution for your circumstances. Wondering what the price of an air source heat pump and a replacement oil boiler is? No worries, we can provide you with quotes for all of your options.

      3. We are local! Find us inside New Forest, around 45 minutes from Bournemouth.

      4. Engineers at Cinergi have been installing air source heat pumps for a couple of years now. Places we have worked in include:

      Southampton – Eastleigh – Portsmouth – Winchester – Whiteley – Fareham – Basingstoke – Andover – Romsey – Aldershot – Farnborough-  The New Forest – Ringwood

      5. We don’t use sub-contractors. All of our air source heat pump installations are done by our engineers, so you are assured of high-levels of quality again and again.

      6. We Care –  we are a customer-centric company and are always ready to fix any problems.

      Our Recommended Manufacturers

      Here at Cinergi, we do not use a single manufacturer, as a ‘one size fits all’ approach simply does not work in the world of air source heat pumps. When it comes to choosing the right heat pump for you, there are many factors that we must consider….

      Samsung EHS (Generation 6)

      Available in Monobloc 5 – 16 kW

      The Samsung EHS GEN6 is the latest generation in Samsung’s successful range of MCS accredited air source heat pumps, following the Samsung GEN5.

      Quickly becoming the go-to air source heat pump, the Samsung EHS GEN6 comes with excellent technical support combined with a competitive price. Useful for most large and small scale installations.

       Vaillant aroTHERM

      Available in Monobloc and split 3 – 12 kW

      The Vaillant ASHP is relatively new to the market and is available in both monobloc and split variants (aroTHERM and aroTHERM Plus). Vaillant are a well known brand in the world on domestic heating and are set to revolutionise the sector with their sleak, modern aesthetic designs.

      Mitsubishi Ecodan

      Available in Monobloc and split 5 – 14 kW

      Mistubishi have been in the ASHP industry for years, and are arguably the most popular manufacturer when it comes to domestic installations.

      The Mistubishi range comes in a range of sizes and variants, in outputs ranging from 5kW to 14kW, and are available in both monobloc and split variants.


      Available in Monobloc and split 5 – 13 kW

      Midea are a relatively new name in the world of air source heat pumps, but have already built a strong reputation. Other manufacturers such as Vaillant use Midea internals within their own units.

      Midea units tend to be physically lower and wider, and therefore are a favourite for locations with restricted height (such as below windows).


      After speaking to several heating engineers we decided to go with Cinergi to upgrade our old back boiler for a new Worcester Bosch combi.

      We are so glad with our choice and would recommend Ian to anyone. We are delighted with the service we have received, we were never without hot water and he worked in a professional and friendly manner.

      Ian’s quote was clear and itemised so we could see exactly what we were spending our money on and he was able to offer us helpful advice on the best solution for us.

      Mark Dafforn


      We Chose Cinergi to replace our 17 year old boiler, we contacted Ian at Cinergi through the Bosch Worcester accredited installer website with a few other companies.

      We had several other companies attend but they wanted to remove some of my decking to install a soakaway buried in the ground with limestone chippings, Ian was the only one who said there was no need for that to be done – he would install a Sentinel condensafe condensate neutraliser.

      Ian was very professional, friendly and knowledgeable i would not hesitate to recommend him his workmanship was fantastic.

      Mike How


      Cinergi  were able to fit a new boiler at short notice with a more than reasonable quote. Ian arrived as scheduled, was very friendly and knowledgeable and got straight on with the job. His workmanship is excellent plus he takes away the old boiler/rubbish, making sure the job is left tidy. During the installation I presented Ian with a separate bit of work, moving a problematic pipe for an existing radiator. He solved the issue with some clever pipework which he was able to hide leaving a perfect finish.

      Overall Ian was brilliant at his job and is obviously very experienced and skilled. I would highly recommend him to anybody and we will definitely be using Cinergi in the future.

      William Coomber


      Let’s discuss your ASHP installation in Newbury.

      We understand that no two jobs are alike, that is why we treat each project uniquely.

      If you have an upcoming project, you can get in touch with us at 0800 321 3142, or alternatively, click the button below to arrange a callback from one of our team at a time that suits you.