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Air Source Heat Pump Installation

Save up to £9,000 with the Boiler Upgrade Scheme when you switch to an air source heat pump. Upgrade to efficient, reliable, low-carbon heating with Cinergi.

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The smarter way to heat your home

Call For A Free Quote on 0800 321 3142

Low carbon. High comfort.

With energy prices on the rise, heat pumps are fast becoming the heating solution of choice for homeowners looking to reduce their bills, cut their carbon footprint and future-proof their home.

Air source heat pumps work by extracting heat from the air, even when it’s cold outside, and transferring it inside to heat your home and hot water. Their low-flow temperature design makes them 3-4 times more energy efficient than traditional gas boilers and capable of keeping your home cosy all year round.

Cinergi is ranked in the top 1% of heat pump installers

The design and installation of your heat pump determine how well it performs. We’ve installed hundreds of heat pumps across the South, each one tailored to the property for optimal efficiency and comfort. From system design and grant application to commissioning and servicing, we handle the entire process. We deliver expert installation with minimal disruption and total respect for your home.

Save £7,500 to £9,000 off your new heat pump with the Boiler Upgrade Scheme

Ask us about your eligibility and arrange a free survey.

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Is an air source heat pump right for my home?

While heat pumps work in almost any property, if your house is currently poorly insulated, we may recommend you improve your insulation first. Regardless of how you heat your home, adequate insulation will help keep your home warmer for longer.

You must also ensure you have enough space for both the indoor and external units. Homes in conservation areas or listed properties may require planning permission too.

Heat pump installation doesn't always require central heating system upgrades. The efficiency of air source heat pumps increases as the flow temperature decreases. So, we design to the lowest practical flow temperature, often 50º for radiators and 40ºC with underfloor heating.

These temperatures can comfortably heat a room, as well as a gas boiler, which runs at around 70ºC, but radiators will need enough surface area to do so. We’ll weigh up the efficiency gained from upgrading radiators against the upfront cost to do so, to help you make the decision that’s right for you.

It’s a common misconception that heat pumps are noisy. The outdoor units are actually about the same volume as the hum of a fridge. Some heat pumps are even QuietMark-accredited. If you’d like to hear one for yourself, pop into our showroom where we have several operational heat pumps on display.

How to reduce your energy bills with an air source heat pump

A heat pump is up to 400% efficient, offering cleaner, more affordable heating. The biggest savings come from moving away from oil, LPG or direct electric heating, but even compared to a modern gas boiler, there are smart ways to achieve a more efficient system and reduce your heating bills.

Customer Story

Kate now pays 74% less for heating than the average UK home.

Heat Pump:

7kW Ariston

EV Charger

Sigenergy EV DC module

Battery

10kWh SigenStor

Even without solar panels, Kate dramatically cut her heating costs by replacing her modern gas boiler with a heat pump. At her 4 bed home in Hampshire, Cinergi helped her combine a heat pump, EV charger and battery storage to take advantage of ultra-low-cost electricity and use it to heat her home.

We Make Heat Pump Installation Simple

1 Tell us about your home

On an initial phone call, we’ll discuss your energy needs and estimate your heat pump installation cost. Every system is custom-designed for you.

Our MCS-accredited surveyor will visit your home to carry out a full heat loss survey. They’ll assess the requirements to plan your heating design and will talk through your options to maximise energy efficiency and cost savings. It’s free, and there’s no obligation.

You’ll receive a tailored quote which details recommended hardware and installation plans to help you maximise efficiency, lower carbon emissions and take control of your energy. We’ll ensure you fully understand each aspect, so you can move forward with confidence.

Our skilled installers work with care to install your air source heat pump within 3-5 days. They’ll keep you informed from start to finish and hand over your system with a full demonstration.

We offer service plans to keep your system performing at its best. Plus, expert support is available whenever you need it, for long-term efficiency and peace of mind.

Ready to upgrade your home heating?

Get in touch today to arrange a free survey. Get honest, expert advice to find the perfect system for you.

5.0 based on 154 reviews on

Why homeowners choose Cinergi for heat pump installation

We make renewables Simple

We make renewable energy simple

No jargon. No pressure. Just clear, honest advice that helps you understand your options and feel confident in every decision.

We know our stuff

We know our stuff

We’re highly accredited and have decades of experience. We design systems using proven technology, trusted manufacturers and the latest innovations to future-proof your home and maximise efficiency.

We Design Around You   

Every home and business is different. We take the time to understand your energy use, goals, and budget to create tailored recommendations in your best interest, not ours.

We respect your home

We treat every property as if it were our own, with genuine care, attention to detail, and ongoing support you can rely on. 

Watch the video: Installing an air source heat pump in a period home

Hear about Chris’s switch from a gas boiler to a Vaillant air source heat pump at her home in central Winchester.

5.0 based on 154 reviews on

Trusted by Homeowners Like You

We’re proud of our reputation for quality workmanship and excellent service.

Anna M.
1 month ago
Cinergi installed a full solar system, battery storage and EV charger for us. From the initial consultation with Shannon and James, to the final installation from Kieran, Dan and Josh, the team demonstrated exceptional knowledge and clear, consistent communication throughout the entire process. Shannon, Kate and James were always quick to respond to all my questions. Since the installation, the level of support and communication has been amazing. Kate is an outstanding Operations Director - she genuinely cares about customers long after installation is complete. The SigEnergy system is performing brilliantly. I have recommended Cinergi to several people already and I wouldn’t hesitate to recommend Cinergi to more. It’s rare to find a company that combines technical expertise with such a strong commitment to customer service.
Tim E.
1 month ago
A major piece of work was well done with minimal disruption. Our installer, Charlie, was willing to allow us to say exactly what we wanted and was always willing to go the extra mile. He coped with the extraordinary high heat levels as well!
STEPHEN H.
2 months ago
Adam and Dave were the 2 leads for our Ariston air source heat pump, in June 2026. They were both hard workers and very polite and capable. The whole process went very well and we are happy with the new set up. We had 10 radiators fited at the same time. Many thanks.
Grace G.
4 months ago
Thank you Jack for getting our garage roof solar panels& battery up, running & explained. We appreciated your neat cabling on the garden wall and how tidy you left everything. Speedy & efficient.
Helen W.
4 months ago
Jack, Dan and Louis did an excellent job installing our solar panels and battery . Polite and helpful, checking in with us each step of the way. Installed 13 panels in one day. Explained the App to us. Very pleased indeed.
Jon S.
4 months ago
We are most impressed with our heat pump system and the whole team at Cinergi. The system has performed faultlessly for 6 months so far since its installation in Dec25. Cinergi were excellent at each stage of the process. Dave, our installation engineer did a brilliant job as did the whole team.
Aseef P.
4 months ago
chris was exceptional with all aspects. Highly recommended to anyone who wants Air-conditioning in either house or office. Value for money
Selina G.
4 months ago
We got several quotes for a ASHP but chose Cinergi as it was a independent, family run business with their own staff undertaking the works and not 3rd party contractors. We have had a lot of upgrade works undertaken on our property with different contractors but Cinergi was by far the smoothest. We would not hesitate to recommend Cinergi to others. Max led the installation with the help and hard work of Theo and Tommy. All the team were polite, kept the site tidy and completed the works without any issues. Max in particular was exceptional in his organisation, keeping us informed each day, answering our questions and ensuring all the works were done to a very high standard. He clearly takes pride in his work and he's a credit to the company.
Robert A.
5 months ago
It takes quite a lot to impress me these days but just had a new heat pump and water heater installed today. The whole Cinergi team worked quickly and professionally and in particular Max was outstanding. I would happily recommend Cinergi to anyone. Rob.
Chris S.
5 months ago
Really impressed with Cinergi from start to finish. The survey and design process was thorough, the installation team were brilliant and did a fantastic job, and the after-sales support has been great. The system has been running perfectly and the data is already showing the benefits. Would highly recommend.
Jeremy T.
5 months ago
Fantastic service for the survey, design and installation of our solar panels and batteries by a great group of people. Cinergi HQ (including Jamie, Kate and Danielle) were incredibly helpful, organised, professional and flexible. The installation team of Jack, Ben, Alex and Louie were a pleasure to have in the house and were really fast and effective. Thanks to all. Part 2 of review as the ASHP and heating system has been installed. Once again, Cinergi has surpassed my expectations....the new system is well designed (to match the insulation and design of the house), efficient and finished with a real eye on the detail. Huge thanks to Lewis and Charlie for the installation and James and Ian for the design and support. An ongoing, unreserved, strong recommendation for Cinergi.
Jenny W.
5 months ago
Ours was a complicated installation. We had PV panels; a solar water heater; a 10kWhr storage battery; a ( redundant) Solar Boost system and a 70 year old house. The job was never going to be straightforward and other well known companies were very reluctant to take it on. Cinergi did so and the close management of the work was first rate, with new supervisory procedures being introduced company wide to address the issues that arose as the work proceeded.
Deborah E.
5 months ago
My old heat pump was replaced and moved to a different location. Adam and Josh were great, very polite, neat and tidy workers, they made sure everything was up and running and took care to cause the least disruption possible. Very pleased with them and the company and I felt the cost of the work was competitive.
Matthew J.
6 months ago
Cinergi recently installed an ASHP for my self build and the service has been excellent. Charlie did a great job installing and the standard of install is excellent. Price was competitive if not better than most and the whole team from quoting to installing have been supportive and I've been informed at every step. I would definitely recommend their services.
Martin J.
6 months ago
Cinergi are with you for the journey! Cinergi installed a large solar, battery, gateway and EV charger system for us at the end of 2025. 36 x Aiko panels, SigenStor (2 x 10 BAT), Sigenergy Gateway and Sigenergy EVAC wall box. They are a professional outfit, but with a distinctly family feel providing warm engagement throughout. They were the fastest to respond after initial contact, and the first to release a quote. They worked with us to design the system that we wanted and was right for us - where it seemed some others tried to sell us the system they wanted to sell. They had endless patience while we explored different variations of system size, product types, installation locations etc, re-quoting each time without fuss. Come the installation, the guys were friendly, courteous, clean and hardworking - despite what the weather through at them. The results are outstanding. Cinergi’s post-installation support has been excellent, with on-site follow-up inspections, snagging items and answering our questions. With great service, friendly nature, competitive prices, quality installation and after care, Cinergi are with you all the way for your journey. Huge thanks to Shannon, James, Kate, Danielle, Alex, Louie, Josh, Jack and Ben who have all played their part in our journey.
Fran G.
6 months ago
Really happy with our solar panel system installed very promptly by Jack and Alex who were friendly and efficient. We received a lot of useful info and advice from everyone we dealt with at the company including Adam and James. Also we had great communication throughout from Shannon, Kate and Danielle in the office. Would definitely recommend using them if you are wanting to go down a different energy route.
jackie B.
6 months ago
Cinergi recently replaced my air source heat pump and I couldn’t be happier with the whole experience. Right from the start, Megan and Katie were fantastic – they clearly explained the proposal and costs, making everything easy to understand. Elliott then came out to carry out the heat loss calculations, which gave me real confidence in the system being right for my home. The installation team were brilliant. Adam and Tommy did an excellent job with the plumbing, and Lewis completed all the electrics to a very high standard. Adam even went the extra mile by extending the original concrete base for the unit – nothing was too much trouble. My house is now warm and cosy, and even my dog loved them all – he got so excited every time they arrived! Thank you again to the whole Cinergi team – absolutely fabulous service. I’m very, very happy.
Alistair R.
7 months ago
Cinergi replaced our oil boiler with a Vaillant heat pump during February, from my initial visit to their showroom through to commissioning of the system 3 weeks ago I have nothing but praise for the team at Cinergi. Everyone I interacted with at Cinergi has been of the highest calible, but what I valued most was their flexiblity and pragmatism to install a heatpump that worked for me and my needs. If I could give them 6 stars I would , thankyou Cinergi !
Dominik P.
7 months ago
Just had my air source heat pump fitted by Dave at Cinergy and I couldn’t be more happy with the hole process and end result, he was extremely help full making sure I was well informed through out the project and did a very impressive job. I also appreciate the help from the office at Cinergy especially Sofia who put up with me through the hole pricing process and answer all of me questions. Thank you Cinergy Thank you Sofia Thank you Dave !
Martin W.
7 months ago
Superb customer service and extremely tidy install. Thank you Liam for guiding us through the purchase, James for survey and Jack and Ben who expertly installed my new system!!
Peter A.
7 months ago
Cinergi have just completed installation of a solar / battery / EV charger system on my home. I’ve been discussing various options for a few months, and their technical / sales staff (George and James) spent a lot of time explaining how it could work, and talking through options. They were very clear, and helpful, and not at all pushy. When we decided to go ahead, they were efficient in getting the paperwork out, booking the project in and making all the arrangements. The scaffolders did a good job getting set up, and the installation team were excellent. They came on time, built the project that they were meant to do, and finished on time. They were really impressive in looking for (and finding) efficient routes to run the cables - in the loft space and finding a way to get into the space under the ground floor to run a cable under the house, so that overall the system installation had minimal visible impact on the house. They commissioned it, explained how it all worked, and set up the apps very clearly. They left a good clean job, and everything seems to be working really well. A shout-out for Alex fitting the panels, Jack the electrician, and the two apprentices Louis and Ben. Well done to all !
Charlie P.
7 months ago
We have just had a new air source heat pump installed by our new friends at Cinergi. This pump replaces our old oil boiler so we gain a lot of space where the boiler sat as well as the oil tank in the garden. Dave and colleagues looked after the physical installation and we were very impressed with their attention to detail and consideration during the whole process. The administration team back in the office looked after all processing of the paperwork and government grant application very efficiently as well. If you live anywhere near Romsey and are thinking about a modern clean source of heating for your house I can''t recommend Cinergi too highly. They know what they're talking about with this technology and do the work with the least hassle and disruption to your life. We are delighted with the result. Update March 2026 Lewis from Cinergi has just installed an EV charger for us. We were so pleased with heat pump installation that Cinergi got the contract for this project as well. Very tidy work by Lewis and we are delighted with the result.
Liz R.
7 months ago
We recently used Cinergi to replace our gas boiler with a heat pump and solar panels. The installation was excellent and the team friendly and knowledgeable. Special thanks to the two young men who put the solar panels on our roof in torrential rain without complaint. And also a big thank you to John, and Carl, Jack, Alex and Louie. James, Elliott and Sophia gave us the confidence to use Cinergi.
Kevin B.
8 months ago
Just had a heat pump installation and the team did a great job from start to finish. They were able to design a system that fitted into our relatively small mid terrace house (which a large energy company were unable to), and deliver it soon after the order was placed. They worked quickly and considerately, and accommodated our requests as best they could. Thanks to Adam, Dan and the whole team including the office team who were very helpful all the way through. Would definitely recommend Cinergi to others.
Geoff
8 months ago
Solar side of install all done great. Installed by Jack Alex Ben Louie.

Frequently asked questions about air source heat pumps

An air source heat pump installation costs between £8,000 and £15,000 for typical houses. The final price depends on the size of your home, its heat loss, the system design and whether the existing radiators or pipework need upgrading.

Your savings will depend on your current heating system, energy tariff, insulation and how efficiently your new heat pump system is designed. A well-insulated home can reduce air source heat pump running costs significantly because less energy is needed to keep it warm. Cinergi provide an estimate of the energy bill savings you can expect by installing a heat pump alongside your quote. It a custom calculation based on your home and compared to the the heating source you are moving away from. You can also save more by using a heat pump tariff or combining your system with solar panels and battery storage.

Air source heat pumps run on electricity to extract heat from the outside air, even in freezing temperatures. The outdoor unit transfers heat via a heat exchanger to your central heating system and hot taps. You'll also need a hot water cylinder to store the hot water. As heat pumps move thermal energy rather than burning fossil fuel, they are highly efficient and a more environmentally friendly way to keep your home warm.

To find out more, read our blog How do air source heat pumps work?

An air source heat pump unit needs to be positioned in a space approximately 1.5m wide to allow clear space on either side. Airflow is very important. There must also be at least 1.5m of clear space in front of the fans to avoid recirculation of cold air. Inside, you’ll need a hot water cylinder, which can be placed in an airing cupboard, utility or sometimes horizontally in a loft.

Both ground source and air source heat pumps work in the same way. They extract thermal energy (heat) from the air or the ground outside and transfer it inside to heat your home and hot water.

Air source heat pumps are usually the preferred option as they are much easier, quicker and cheaper to install and don’t require much outside space.

If you’re happy with the groundworks, ground source heat pumps are more efficient as the ground temperature is more stable all year round, but the upfront costs are higher than for air source heat pumps.

An air source heat pump will heat your home comfortably in winter, provided they are correctly sized and installed. Heat pumps work efficiently in cold weather and are common in countries far colder than the UK. They reliably provide consistent heating and hot water throughout the year and are tested in temperatures as low as -25ºC.

Air source heat pumps provide both heating and hot water and require a compatible hot-water cylinder to store it.

In England and Wales, the government's Boiler Upgrade Scheme (BUS) offers a grant of £7,500 (£9,000 if switching from LPG or oil heating) to support the installation of low-carbon heating. This financial support is widely available and most commonly used towards air source heat pumps. Find out more on the gov.uk website.

Sizing an air source heat pump and designing the heating system well can make a huge difference in how well your heat pump performs. We carry out a full heat loss survey that considers the size of your property, the quality of your home's insulation, the outdoor climate, hot water demand, and more.

An undersized heat pump will struggle to provide enough heat and can have a shorter lifespan from being overworked.

An oversized heat pump can be just as bad. A heat pump that’s too big will short-cycle, which leads to higher electricity consumption, more wear and tear and a reduced lifespan. As an MCS-accredited installer, it’s our responsibility to design and size a system that performs efficiently, reliably, and comfortably for many years to come.

Read more about choosing the right size heat pump.

Permitted development rights for air source heat pumps were relaxed in 2025 to allow you to install a heat pump close to your boundary, install a bigger unit (up to 1.5m3) and install 2 units in a detached property, all without needing planning permission. However, if your property is listed or in a conservation area or World Heritage site, you may still need planning permission. Check with your local planning authority or get in touch with Cinergi for advice.

Air-source heat pumps require little maintenance. You only need an annual service to ensure everything is functioning correctly and safely. At Cinergi, we offer service plans to keep your heat pump running at its best and to extend its lifespan.

Ready to find out more about heat pumps?

If it all feels a bit complicated, don’t worry. That’s what we’re here for. Cinergi makes switching from a traditional heating system to a heat pump simple, whether you’re ready for a quote or just want honest advice.

5.0 based on 154 reviews on

Knowledge Hub

Learn the basics about air to water heat pumps, and gain deeper understanding about their costs, efficiency, and benefits.

Cinergi is pleased to welcome Hannah Walsh as our new Business Development…

The UK government has announced a temporary increase to the Boiler Upgrade…

If you’re thinking about installing a heat pump, it’s worth considering underfloor…

  • Heat pumps are up to 400% efficient. This refers to the Coefficient of Performance (COP), which measures heat output compared to electricity input. Actual performance varies depending on property insulation, system design, and outdoor temperatures. Typically, for every 1kW of electricity used, around 4kW of heat can be produced under optimal conditions.
  • More than three times more efficient than fossil fuel boilers– see the Energy Saving Trust
  • Ofgem ranks Cinergi in the top 1% of heat pump installers – read more here
  • Carbon emissions from heat pumps are around 80% less than carbon emissions from a gas boiler. This carbon saving increases when switching from oil or LPG heating to a heat pump. See cat.org.uk for details.
  • Kate’s 74% saving for heating is correct as of energy tariff prices in June 2025 (27.03p/kWh for electricity and 6.99p/kWh for gas). Calculation based on producing the same amount of heat from a gas boiler with efficiency of 90% and a heat pump with COP of 4. Using battery storage and an EV tariff of 8p/kWh. On these assumptions, the heat pump costs around 74% less to produce the same amount of heat. Actual savings will vary depending on current energy prices, tariffs, heating demand, battery storage capacity and system configuration and performance.